May 28: Multi-Channel Mania: How to Optimize the Customer Experience for Maximum Profitability

Please register as a MENG member or a guest if you plan to attend.

Please join us on May 28 as we host a discussion on how organizations can work across channels to deliver the optimal customer experience. We’ll focus on avoiding silos, how to optimize compensation to drive desired behavior and how you know who calls the shots.

This will be a lively conversation among our guest experts

• Amy Lauer (bio), VP/GM of Marketing at BananaRepublic.com
• Christopher Miller (bio), Restaurant and Toy Industry Consultant and MENG Member

and our own Beth VanStory, who brings a wealth of experience on multi-channel marketing from he illustrious career.

And don’t forget about our new location – The Sir Francis Drake, a Kimpton Hotel. In addition to an improved venue, the hotel features Drake’s Bar (you are welcome to bring drinks to the meeting room) and Scala’s if you’re planning dinner afterward.

Please join us on May 28, 2009 at 6:30 PM (please note the time change). Please register as a MENG member or a Guest if you plan to attend.

There is no charge for members. MENG-qualified guests are always welcome. There is a $10 charge for guests.

WHEN:	Thursday, May 28, 2008, 6:30 PM
WHERE:	The Sir Francis Drake Hotel
	450 Powell Street (corner of Sutter)
	Map to the Sir Francis Drake
	Room: Tudor A & B (one floor up from the lobby level)
	Parking is available at Union Square and the hotel has valet parking
TIMING:	6:30-7:00 PM Networking
	7:00-8:00 PM Expert Conversation & Q&A
	8:00-8:30 PM Networking

If you have any questions, please contact Jeff Weinberger.

Posted in May, Monthly Meetings